Incident Investigation
PRINCIPLE
Develop mechanisms to learn from incidents and continuously improve management systems, in order to create a safe and environmentally responsible work atmosphere.
EXPECTATIONSALL AREAS OF THE ORGANIZATION ARE EXPECTED TO:
11.1 Develop a commitment to reporting every incident, investigating those that will yield the best lessons to be learned, and communicate results internally.
11.2 Conduct investigations with qualified Staff which consider human factors, determine the causes, assess the real and potential impact, recommend preventive and corrective measures as well as the deadline for their implementation, and deploy specific review and approval procedures based on the classification of incidents.
11.3 Determine and analyze trends associated with incidents and define additional actions to be taken.
11.4 Manage the implementation and control of preventive and corrective measures resulting from incident investigation and trend analysis.
